COVID- 45+ awarded Certificate by the English Tourist Board - Ready to Go 2020

16th September 2020

45+ Not Grumpy has now been assessed by the official bodies for tourism in England, and, having passed their vetting process, has been certified as "Good To Go."
"We're Good To Go" is the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.


SAFETY IS OUR NUMBER ONE PRIORITY
45+ Not Grumpy takes the well-being of our members extremely seriously and, during these uncertain times, we understand that health and safety must be our foremost priority.
To that end we have implemented a Covid-19 Guidance Policy aimed at keeping members and leaders as safe as is possible during the current crisis.
Our policy has been vetted by the relevant authorities who have awarded us the "We're Good To Go" mark and certificate.
The "We're Good To Go" industry standard mark is a scheme that has been designed by VisitEngland in partnership with the national tourist organisations Tourism Northern Ireland, VisitScotland and Visit Wales to provide a 'ring of confidence' for all sectors of the tourism industry, as well as reassurance to visitors that businesses have clear processes in place and are following industry and Government COVID-19 guidance on cleanliness and social distancing.
To ensure that all our events adhere to the relevant guidelines, all our routes have been walked and risk-assessed, and we will continue to do this on a weekly basis in order to ensure that our events can be conducted in a safe and enjoyable manner. This might mean altering the route or changing some of the content of a day out, and we would ask for your understanding should this become necessary.
Obviously, having to adhere to certain rules and guidelines is not ideal, but we would ask for your co-operation in helping us to reduce any risk to yourselves, your leaders and your fellow event participants.
OUR POLICY
1) You as the leader will stay familiar with and will abide by the most up-to-date guidance provided by the relevant health authorities to ensure that the event adheres strictly to the most recent official recommendations.
2) The number of members on each tour will be kept in line with the latest government recommended number of persons allowed in a social gathering. This number may well change from time to time.
3) Your leader will avoid shaking hands or making any other physical contact with members at all stages of the tour. When speaking with members the leader will maintain the recommended social distancing.
4) Your guide will maintain rigorous hygiene practices, including thoroughly cleaning and washing hands and drying them before leading. You will use a personal hand sanitizer after touching objects such as gates or railings in the course of the tour, although we have endeavored to reduce the need for this. Please note, the leader will not be able to share hand sanitizer with members of the group and we ask that you bring your own and use it should you touch any surfaces in the course of the tour.
5) All tours will maintain government-recommended social distancing between the leader and the members at all times. members from different households will be asked to adopt appropriate social distancing between each other at all times, both at the stops and when walking between the stops.
6) The leader will speak in a conversational tone when addressing the group, and will stand at least two meters away from the group. He/she will ask frequently if all can hear him/her.
7) If you develop any symptoms of Covid-19 (high temperature, persistent cough, loss of taste and/or smell) then please do not take attend the event. We will transfer you to another date. Please be aware that any participant who, in the leader’s opinion, shows any symptoms will be asked to leave the group as our priority at all times must be the well-being of all our members at all times.
If the leader develops any symptoms of Covid-19 prior to the tour, we will immediately cancel the event and contact you to let you know this has been done. In this case you will be offered an alternative date or a full refund.